Study sample Telehealth users Telehealth users
who found care
easier to access
All
Age
324 (100.0%) 240 (74.1%)
***
188 (78.3%)
18-64 127 (39.2%) 108 (85.0%) 87 (80.6%)
65+ 197 (60.8%) 132 (67.0%) 101 (76.5%)
Gender
Female 187 (57.7%) 143 (76.5%) 117 (81.8%)
Male 137 (42.3%) 97 (70.8%) 71 (73.2%)
Race or Ethnicity
White or Caucasian 265 (81.8%) 196 (74.0%) 155 (79.1%)
Black or African American 41 (12.7%) 31 (75.6%) 24 (77.4%)
Hispanic, Latino, or Spanish 6 (1.9%) 3 (50.0%) 3 (100.0%)
American Indian or Alaska Native 2 (0.6%) 1 (50.0%) 1 (100.0%)
Asian 1 (0.3%) 1 (100.0%) 0 (0.0%)
Other Race or Multiracial/Multiethnic 5 (1.5%) 5 (100.0%) 3 (60.0%)
Unknown 4 (1.2%) 3 (75.0%) 2 (66.7%)
Disability Status *** *
Has one or more disabilities 212 (65.4%) 173 (81.6%) 141 (81.5%)
Has no disability 112 (34.6%) 67 (59.8%) 47 (70.1%)
Home ZIP Geography
Metro 282 (87.0%) 208 (73.8%) 160 (76.9%)
Non-metro 42 (13.0%) 32 (76.2%) 28 (87.5%)
Household Vehicle(s)
No household vehicle 19 (5.9%) 16 (84.2%) 11 (68.8%)
Has household vehicle(s) 305 (94.1%) 224 (73.4%) 177 (79.0%)
Driver's License
Has license 293 (90.4%) 216 (73.7%) 168 (77.8%)
No license 31 (9.6%) 24 (77.4%) 20 (83.3%)
Household Internet-Enabled Device
Has internet access 319 (98.5%) 236 (74.0%) 185 (78.4%)
No internet access 5 (1.5%) 4 (80.0%) 3 (75.0%)
Transportation Barriers ***
Has known barriers 131 (41.1%) 108 (82.4%) 88 (81.5%)
No known barriers 188 (58.9%) 128 (68.1%) 96 (75.0%)
Travel Time to Most Recent Appointment *
<30 minutes 170 (52.5%) 121 (71.2%) 87 (71.9%)
30 minutes-1 hour 96 (29.6%) 75 (78.1%) 64 (85.3%)
1-2 hours 42 (13.0%) 31 (73.8%) 27 (87.1%)
2 hours+ 16 (4.9%) 13 (81.2%) 10 (76.9%)
Medical Clinics in Home ZIP Code
0 100 (30.9%) 74 (74.0%) 63 (85.1%)
1-5 136 (42.0%) 100 (73.5%) 76 (76.0%)
6-10 51 (15.7%) 33 (64.7%) 26 (78.8%)
11+ 34 (10.5%) 30 (88.2%) 23 (76.7%)
Unknown 3 (0.9%) 3 (100.0%) 0 (0.0%)
Appointments in Past Year
1-5 88 (27.2%) 58 (65.9%) 49 (84.5%)
6-10 115 (35.5%) 89 (77.4%) 66 (74.2%)
11-15 51 (15.7%) 37 (72.5%) 31 (83.8%)
16+ 70 (21.6%) 56 (80.0%) 42 (75.0%)