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Transport Findings
November 20, 2024 AEST

AI-Driven Feedback Systems Reduce Sidewalk Riding on Shared E-Scooters

Mohammad Mehdi Oshanreh, Daniel Malarkey, Don MacKenzie,
AI-based feedbacksidewalk ridingshared e-scooterexperimentmicromobility
Copyright Logoccby-sa-4.0 • https://doi.org/10.32866/001c.125892
Findings
Oshanreh, Mohammad Mehdi, Daniel Malarkey, and Don MacKenzie. 2024. “AI-Driven Feedback Systems Reduce Sidewalk Riding on Shared E-Scooters.” Findings, November. https:/​/​doi.org/​10.32866/​001c.125892.
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  • Figure 1. ECDFs of Fraction of Time Ridden on Each Surface Type for Feedback and No-feedback Groups.
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  • Figure 2. ECDFs of Fraction of Distance Ridden on Each Surface Type for Feedback and No-feedback Groups.
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Abstract

This study examines the impact of AI-based feedback and speed restrictions on reducing sidewalk riding in shared e-scooters. In partnership with Spin, 100 scooters in Santa Monica, California were fitted with computer vision, with feedback features activated on half. Data from 488 trips revealed that feedback-equipped scooters spent 22% less time and 20% less distance on sidewalks. Nearly half of riders used sidewalks for less than 10% of their trip, while around 10% spent over 60% of trip time on sidewalks, regardless of feedback. These results suggest AI feedback modifies behavior but doesn’t fundamentally change diverse riding patterns.

1. QUESTIONS

The growing popularity of e-scooters has introduced various challenges in urban settings. Their use often results in sidewalk blockages, posing risks to pedestrians, especially those with disabilities (Brown et al. 2020; Sandt, Transportation Research Board, and National Academies of Sciences, Engineering, and Medicine 2022). Sidewalk riding further escalates conflicts due to unpredictable movements and the lack of dedicated infrastructure (James et al. 2019; Ma et al. 2021).

Existing regulatory measures, such as geofencing, face limitations in dense urban environments, where tall buildings cause GPS distortions (Sandt, Transportation Research Board, and National Academies of Sciences, Engineering, and Medicine 2022). Additionally, the narrow width of sidewalks makes it impractical to use geofencing to prevent sidewalk riding, as mistakenly identifying a rider as being on the sidewalk when they’re actually on the street or in a bike lane could lead to unnecessary limitations on their movement (Hendawi et al. 2019).

This study evaluates a new approach: an AI-based camera system that detects riding surfaces in real-time and provides auditory feedback alongside speed restrictions without relying on GPS. The key question is whether, and to what extent, this AI technology increases compliance with laws prohibiting sidewalk riding.

2. METHODS

This study evaluated an intervention to reduce sidewalk riding among e-scooter users in Santa Monica, California. Spin’s shared e-scooters were equipped with a camera-based AI system that used computer vision algorithms to detect riding surfaces (sidewalk, street (roadway), or bike lane). The system recorded events whenever a change in riding surface occurred.

When the AI system detected sidewalk riding, it provided feedback to the rider through in-app notifications, audible beeps, and speed reduction. Starting on November 23, 2022, 50 of the 100 AI-equipped e-scooters were randomly selected to have their feedback mechanisms disabled, while the other 50 continued as before. Riders were unaware of the scooter’s feedback status, ensuring random assignment to either group. Data was collected until February 14, 2023, resulting in 456 trips for analysis—289 with feedback-enabled scooters and 167 with feedback-disabled scooters. These trips were made across various neighborhoods within Santa Monica, which includes a mix of bike lanes, sidewalks, and pedestrian-only streets, ensuring that riders encountered diverse but consistent infrastructure types. We did not interfere with the parked locations of these e-scooters, as they were freely moved by users and could end up anywhere.

The distances between consecutive events were calculated using the OSMnx package to estimate the network’s shortest path, approximating the riders’ actual routes. For each trip, the fractions of time and distance spent on each surface were computed. To further assess the impact of the intervention, we evaluated the time and distance spent on each surface at the event level (i.e., how long and how much distance the rider continuously traveled on each surface type). These results are presented in the appendix.

Empirical cumulative distribution functions (ECDFs) were plotted to visualize the distributions of trip-level variables for both groups. The Kolmogorov-Smirnov (K-S) test assessed differences between these distributions. Additionally, a binary logistic regression model examined the relationship between using a feedback-enabled scooter and the likelihood of selecting the sidewalk as the next riding surface in the same trip.

3. FINDINGS

According to Table 1, the feedback group spent 22% less time and 20% less distance on sidewalks than the no-feedback group. They spent 5% more time on the streets, though the 6% increase in street distance was not statistically significant. Most trips occurred on sidewalks and streets, with minimal difference in bike lane usage between the groups.

Table 1.Trip-level Fraction of Time and Distance Summary Statistics
Surface Group

Measure (Fraction of trip total (%))
Feedback No-feedback
Mean Std. Dev. Mean Std. Dev.
Sidewalk Time 0.17 0.24 0.22 0.26
Distance 0.12 0.19 0.15 0.24
Street
(roadway)
Time 0.59 0.25 0.56 0.25
Distance 0.56 0.26 0.53 0.27
Bike lane Time 0.22 0.21 0.22 0.21
Distance 0.22 0.21 0.22 0.20

The ECDF analysis in Figures 1 and 2 shows that nearly half of the riders use sidewalks for less than 10% of their trip time, even without feedback. Conversely, around 10% of trips spent over 60% of their time on sidewalks, a pattern consistent regardless of feedback. Approximately 40% of the trips in the feedback group showed a 10% reduction in sidewalk usage compared to the no-feedback group. However, e-scooter trips often begin or end on sidewalks for parking, making complete avoidance difficult.

Figure 1
Figure 1.ECDFs of Fraction of Time Ridden on Each Surface Type for Feedback and No-feedback Groups.
Figure 2
Figure 2.ECDFs of Fraction of Distance Ridden on Each Surface Type for Feedback and No-feedback Groups.

State transition matrices in Table 2 and logistic regression results (in the appendix) suggest feedback reduces street-to-sidewalk transitions significantly but not bike lane-to-sidewalk. This could be due to the smaller number of transitions starting from bike lanes. Additionally, despite previous studies indicating a preference for bike lanes, our study found underutilization of these lanes, suggesting a need for further research into riders’ choices and the availability of bike lanes.

Table 2.State Transition Matrix Comparing Feedback and No-feedback Groups
From To Street Sidewalk Bike lane
Feedback No feedback Feedback No feedback Feedback No feedback
Street 0 0 0.32 0.38 0.68 0.62
Sidewalk 0.88 0.89 0 0 0.12 0.11
Bike Lane 0.96 0.94 0.04 0.06 0 0

Results suggest that implementing AI-based feedback on e-scooters can effectively reduce sidewalk riding, thus mitigating pedestrian-scooter conflicts and enhancing compliance with urban mobility regulations. Moreover, policies could be crafted to allow e-scooter access to sidewalks in high-traffic areas under strict speed limits, addressing safety concerns when alternative infrastructure is inadequate.

Our study faced several limitations that hindered data collection and analysis. A significant challenge was the absence of complete e-scooter trajectory data, which would have facilitated spatial analysis to identify hotspots of sidewalk usage. This data gap was exacerbated by practical obstacles, notably the targeted theft of camera-equipped e-scooters. In response, Spin withdrew all such scooters from operation, resulting in a reduction of recorded trips and potentially diminishing the statistical robustness of our findings. The issue of theft underscores the need for further investigation into the security implications of installing cameras on e-scooters.


Acknowledgements

The work was supported by the U.S. Department of Transportation (DOT) via Connected Cities for Smart Mobility towards Accessible and Resilient Transportation (C2SMART) Center awarded by the U.S. Department of Transportation under contract 69A3551747119.

Submitted: October 15, 2024 AEST

Accepted: November 13, 2024 AEST

References

Brown, A., N. J. Klein, C. Thigpen, and N. Williams. 2020. “Impeding Access: The Frequency and Characteristics of Improper Scooter, Bike, and Car Parking.” Transportation Research Interdisciplinary Perspectives 4:100099. https:/​/​doi.org/​10.1016/​j.trip.2020.100099.
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Hendawi, A., S. S. Sabbineni, J. Shen, Y. Song, P. Cao, Z. Zhang, J. Krumm, and M. Ali. 2019. “Which One Is Correct, The Map or The GPS Trace.” In Proceedings of the 27th ACM SIGSPATIAL International Conference on Advances in Geographic Information Systems, 472–75. https:/​/​doi.org/​10.1145/​3347146.3359099.
Google Scholar
James, O., J. I. Swiderski, J. Hicks, D. Teoman, and R. Buehler. 2019. “Pedestrians and E-Scooters: An Initial Look at E-Scooter Parking and Perceptions by Riders and Non-Riders.” Sustainability 11 (20). https:/​/​doi.org/​10.3390/​su11205591.
Google Scholar
Ma, Q., H. Yang, A. Mayhue, Y. Sun, Z. Huang, and Y. Ma. 2021. “E-Scooter Safety: The Riding Risk Analysis Based on Mobile Sensing Data.” Accident Analysis & Prevention 151:105954. https:/​/​doi.org/​10.1016/​j.aap.2020.105954.
Google Scholar
Sandt, L., Transportation Research Board, and National Academies of Sciences, Engineering, and Medicine. 2022. “E-Scooter Safety: Issues and Solutions.” Transportation Research Board. https:/​/​doi.org/​10.17226/​26756.

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